We build simple systems for service businesses: chatbots, booking calendars, automatic follow-ups, review requests.
You don’t need to understand the tech. We handle all of that. You just use it.
AI isn’t replacing you — it’s taking care of the boring stuff.
We set it up. You use it. No tech skills needed.
We help service business owners who recognize the opportunity in automation but need expert guidance to implement it.
If that sounds like you, that’s literally who we built this for.
Think of us as your “tech translator” - we take all the confusing AI and automation stuff, set it up for your business, and teach you how to use it. Simple.
Chatbots that talk to website visitors. Booking systems that work 24/7. Follow-ups that happen automatically. All the stuff your competitors have - we build it for you. No coding. No confusion. We handle all the technical bits.
We don’t just install software and disappear. We show you (and your team) how to use everything - in plain English. By the time we’re done, you’ll feel like you actually understand this stuff.
Technology breaks. Things change. We’re here for the long haul - fixing issues, making improvements, and answering your “stupid questions” (which aren‘t stupid, by the way).
Every service is explained in human language. No “synergistic CRM pipelines” or whatever - just practical stuff that makes your business easier to run.
A friendly message pops up on your website asking ‘Need help?’ - it answers basic questions, captures contact details, and can even book appointments. Works while you sleep.
→Never lose a lead because you didn’t check your website
Facebook DMs, Instagram messages, texts, emails, WhatsApp - they all show up in ONE inbox. You reply once, from one screen. No more app-switching.
→Stop missing messages hidden across 5 different apps
Customers pick their own appointment time from your available slots. Automatic reminders go out via text. They can reschedule with a link. You do nothing.
→No more phone tag. Fewer no-shows. More bookings.
When someone asks for a quote but doesn’t respond, the system follows up for you - via text and email - over days or weeks until they book or say no.
→Stop forgetting to chase warm leads (that’s free money)
After each job, the system texts your customer asking for a Google review. Good reviews get posted. Bad reviews alert you privately so you can fix it.
→Get more 5-star reviews without awkwardly asking
Every call is tracked and recorded (with consent). Missed calls get an instant text-back. You can even have an AI answer after hours and book urgent jobs.
→Never lose a customer because you were busy/asleep
We get it — things feel fine right now. But that’s what every business owner said before the last three big shifts in how business gets done.
“People find me through word of mouth. I don’t even own a laptop.”
“Facebook’s for kids. I get plenty of work without posting.”
“Customers can just call me. Too complicated to set up.”
“I don’t have time to learn all that tech stuff. It’s not for small businesses like mine.”
The ones who said, “Stuff it, I’ll give it a go”?
They’re the ones running smoother, busier, easier businesses now.
The ones who waited until they had to?
They’re still catching up — or gone.
Right now, AI is where websites were in 2010.
You don’t need to understand it. You just need someone to set it up, show you how it works, and keep it running.
That’s literally what we do.
Instead of asking if you need AI — ask how long you can afford to wait.
Show Me What It Can Do →We help everyday service businesses use AI without the overwhelm. Whether you’re a plumber, trainer, or clinic owner — LUNA builds the systems so you don’t have to.
LUNA Flow keeps your jobs booked and calls answered.
LUNA Chat handles new bookings and reminders.
LUNA Voice answers every missed call instantly.
LUNA Automation follows up on every lead — 24/7.
LUNA Systems manage patient enquiries and reviews.
LUNA Flow keeps your quote pipeline full.
LUNA Voice turns after-hours calls into real bookings.
LUNA Chat nurtures leads while you’re designing.
Don’t see your industry? Doesn’t matter - if you take bookings, chase leads, or want more customers, we can help.
Most business owners don’t care about AI — they just want things to run smoother. Here’s how we make that happen.
You tell us what’s driving you mad — missed calls, double bookings, lost leads. We listen and map out what to automate.
We set up your core tools — LUNA Flow, LUNA Voice, LUNA Chat — and connect them to your website, inbox, CRM, or whatever you’re using.
We jump on a quick video call, show you how it all works, and help you test your automations. It’s dead simple.
Once you’re live, LUNA Automation runs everything in the background — new leads, calls, reviews, reminders — all handled automatically.
Seriously - if you can use Facebook, you can use this. We promise.
Let’s Build Your LUNA System →Right now, other businesses in your industry are using LUNA to answer calls, follow up leads, and close sales while you’re off the clock.
LUNA VOICE answers calls and messages — even at 11pm on Saturday.
LUNA CHAT replies to new enquiries in seconds — not hours or days.
LUNA FLOW keeps every lead tracked, followed up, and booked automatically.
The gap’s widening every single day. The businesses using AI aren’t testing it — they’re winning with it.
Which side do you want to be on?
Questions? Email us: hello@lunasystems.com.au